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We Try Harder

At Pampa Regional Medical Center we continually strive to provide the best possible medical care, delivered by outstanding medical professionals, in an environment that is welcoming and pleasant. We want PRMC to be your 'Hometown' choice for all your medical care - which is reflected in the compassionate and caring attitudes of the people that work hard to make your visit as enjoyable as possible.








MISSION STATEMENT

PRMC’s commitment is to provide the best possible healthcare to our community. This dedication and commitment is reflected by our hospital’s mission statement.


Pampa Regional Medical Center's Mission is to
meet the healthcare need of all those we serve by:

Q
uality of services delivered and healthcare providers employed.
U
nderstanding changing needs of our patients and the community.
A
dvocating the rights and needs of our patients and acknowledging that these must come first.
L
eadership for continued excellence in care delivery.
I
nnovation in securing the time, talent and energy necessary to reach our goals in a compassionate yet cost-effective manner.
T
eamwork which is essential motivation to reach our goals.
Y
ear-to-Year commitment to provide outstanding community services and fulfill civic responsibilities.

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OUR VISION

To be the best hospital in the Panhandle.

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CORE CONCEPTS AND VALUES

Pampa Regional Medical Center is committed to:

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PATIENTS RIGHTS

PRMC and its staff are committed to a tradition of providing quality healthcare. In accordance with this commitment, we believe that a patient is entitled to the best healthcare we can provide. For a detailed list of your rights and responsibilities as a patient, contact the Patient Representative at (806) 663-5577. You may also ask about our Active Advantage Program (for patients 40 and older) by calling (806) 663-5577.

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PUBLIC NOTICE

If there are any concerns about patient care and safety in the hospital that the hospital has not addressed, please contact the hospital's management at (806) 663-5500. If the concerns cannot be resolved through the hospital, the individual is encouraged to contact the Joint Commission by either calling 1/800-994-6610 or e-mailing complaint@jcaho.org.

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VISITING HOURS

Visiting hours at PRMC are from 9:00am to 9:00pm.
Visitors can be good medicine, and we encourage family and friends to visit during these hours. Remember that patients in a hospital need rest, so please plan accordingly. Thanks for your cooperation.

Visitor's waiting rooms are conveniently situated through out the facility. There is one on each patient floor and on the main floor just inside the outpatient entrance. There are also special waiting areas for the family of patients in the emergency room and surgery.

To make your visit as pleasant and stress free as possible, during certain hours, a volunteer is on duty to keep family members informed on the patient's status.

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CHAPEL

The chapel is located on the second floor adjacent to the ICU waiting room. Visitors of all faiths are welcome to visit the chapel for prayer and meditation.

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